Privacy Policy

This web site (“the site”) is owned and operated by Erudous Pty Ltd (ABN 29 617 919 838) (“we,” “us”).  This document describes our policy about our management of personal information.

This version of our policy is effective 01 August 2020.  We may update this policy from time to time.  Any updated policy will be published on the site – please check the site for updates from time-to-time.

We take personal information privacy seriously, and we comply with our obligations under applicable privacy legislation.

We collect personal information by various means in the course of our operations.  We collect information from our clients, contacts, suppliers and business partners in the course of communicating with and transacting with them.  We collect technical information arising from use of the site, including internet addresses, and so-called cookies, which provide us with technical details about use of the site.  We also collect personal information as a result of our clients using our licensed software products.

We hold and use personal information we collect for the purpose of communicating with our clients, suppliers and contacts, and for the purpose of providing services to our clients.

In respect of general contact information we collect and use, we may from time-to-time provide news and information about products and services which we believe may be of interest.  We may also use personal information to investigate complaints, and in order to comply with our legal and regulatory obligations.

In respect of information collected through our clients’ use of our licensed software, that information is held and used by us solely for the purpose of the proper operation of our software: it is treated by us as our clients’ information, and is treated as strictly confidential.

We may disclose personal information to our partners and service providers for operational purposes.  We do not publish, trade or sell personal information without consent.  We may provide information to law enforcement agencies if requested, or if we believe unlawful activity has taken place.  We are unlikely to disclose any personal information to any overseas recipients.

We use appropriate tools and procedures to protect the confidentiality of the personal information we collect.  While we believe the risk of unauthorised disclosure is very low, we cannot and do not guarantee the security the personal information we collect.  We have no liability to users or any other person as a result of any unauthorised disclosure of personal information.

We can be contacted by email on the address given below to request access to or correction of personal information held by us.  In accordance with applicable legislation, there may be a fee for our work-effort in providing access to the detailed personal information we hold about individuals from our internal records.

Any further enquiries about our management of personal information, complaints about a breach of the applicable legislation, or feedback about the site’s privacy policy and management should be directed initially to: [email protected].  Privacy enquiries and complaints will be considered by an appropriate officer within our organisation, and we will respond to enquiries and deal with any complaints promptly and fairly, in accordance with our legal obligations.